Frequently Asked Questions (FAQs)
What's the return policy?
All items must have the original tags attached and must have been purchased in the last 30 days to qualify for a return or exchange.
Returns/exchanges are subject to a shipping fee to return the item to our location.
Returns are generally processed in 5-10 days from the time the return is received at our location.
How long will it take for order to ship?
Orders take between 1-7 business days to process (generally shipping in 2-10 business days within North America). You will receive the tracking via email as soon as your order ships.
Do you offer free shipping?
Yes on orders of two or more products free shipping is available!
What do I do if I receive a damaged item?
We offer a 90 day product guarantee. Items that break prior to wear or have any major defects must be reported within 90 days to qualify for a replacement or store credit.
Does the Travel Locker fit all equipment sizes?
Yes, the bag fits all sizes of hockey equipment. Anything from preschool age to adult females to tall adult males.
Is the Travel Locker suitable for goalie equipment?
No. The Travel Locker is for skaters only. Goalie equipment is too large and won't fit in the Travel Locker.
Is the bag waterproof?
Yes it is. It is made of a heavy, waterproof nylon material and will dry out all that sweaty hockey equipment!
Is the bag machine washable?
It's not recommended to wash the bag. It is 24 inches wide and solidified at the top so it is not malleable to flow freely in a wash cycle. As well, it has metal hooks for drying and hanging attached as well which could cause damage to a washing machine.
Do the photos on your site match the product exactly?
While little improvements may have been added to the product since the pictures on the site were taken, the product pictures are an accurate representation of what the product will look like when you receive it!
Will this hang in a arena locker room?
Yes! The bag has been specially sized to hang freely from the wall hooks at most any hockey arena dressing room.
It also will hang from most any standard hotel or home closet!
What are the dimensions of the bag?
24 inches (w) x 45 inches (h)